Stormlex Law Group participated in the annual BOMA Southwest Region Conference at Hilton Palacio Del Rio in San Antonio, Texas. The 2026 BOMA Southwest Region Conference brings together commercial real estate professionals from across Texas and the surrounding region for three days of high-impact education, industry insights, and meaningful connections. Hosted in San Antonio, this annual event is a cornerstone gathering for property managers, building owners, engineers, and service partners focused on advancing operational excellence and long-term asset performance.
Attendees can expect a dynamic mix of educational sessions, leadership discussions, and networking opportunities designed to address the evolving challenges of commercial property management—from building operations and leadership strategy to emerging technologies and risk management.
As advocates for Texas property owners and public entities, we’re here to connect, learn, and build relationships that support a shared commitment to operational excellence, asset protection, and effective recovery strategies following major loss events.
Attorney Marco Flores PresentED “Storm Proofing Texas: What Every Property Manager Needs to Know About Property Damage Claims”
At the 2026 BOMA Southwest Region Conference, Stormlex Law Group presented a practical session designed for commercial property managers navigating property damage claims in Texas.
This presentation focused on helping attendees better understand the gap between how insurance claims are expected to work and how they actually play out in real-world scenarios—especially when large commercial assets are involved.
Session Outline
- Proactive strategies to improve claim outcomes and protect assets
- The true cost of gaps in insurance claim knowledge
- Key insurance industry trends impacting large loss claims
- Property manager responsibilities during the claims process
- Types of property and roof damage to identify after storms
- Common misconceptions around filing insurance claims
- The insurance claim journey from inspection to decision
- Reasons claims are denied, delayed, or underpaid
- How policy language and endorsements impact claim outcomes
- Best practices for documenting and building a strong claim file
- Options available after a claim decision is made
Marco D. Flores, founder of Stormlex Law Group, brings both legal expertise and real-world industry experience to this topic.
He has worked on complex property damage claims involving commercial assets across Texas, giving him direct insight into how claims are evaluated, challenged, and resolved.
His experience includes:
- Handling high-value insurance disputes for property owners and businesses
- Identifying common carrier strategies that lead to delays or underpayments
- Advising clients on how to position claims for stronger outcomes
Marco’s ability to translate complex insurance and legal concepts into practical guidance makes his perspective especially valuable for property managers responsible for protecting both property performance and client relationships.
In the Industry
For commercial property professionals, insurance claims sit at the intersection of financial performance, team operations, and public trust.
When claims are delayed, underpaid, or denied, the impact goes far beyond the building itself:
- Revenue & Asset Performance: Unresolved damage can stall capital plans, increase operating expenses, and disrupt NOI projections.
- Work Culture & Internal Communication: Property managers are often managing pressure from ownership, tenants, vendors, and insurers—all at once—requiring clear, confident communication across stakeholders.
- Reputation & Client Confidence: How a property is handled after a loss directly influences tenant retention, owner satisfaction, and long-term business relationships.
Understanding the claims process isn’t just a technical skill—it’s a business-critical function that shapes how effectively properties recover, perform, and retain value over time.
How Stormlex Supports Industry Professionals
Stormlex Law Group serves as a strategic resource for property managers, ownership groups, and commercial stakeholders when insurance challenges arise.
Our role is to help professionals:
- Navigate complex claim situations involving delays, underpayments, or denials
- Clarify policy language and claim positioning to support stronger outcomes
- Reduce friction in communication between stakeholders and carriers
- Move claims forward efficiently so teams can stay focused on operations and tenant needs
We understand that property managers are responsible for more than buildings—they are responsible for outcomes.
When a claim becomes a barrier to those outcomes, our team steps in as a trusted partner and advocate—helping ensure the policy performs the way it was intended when it matters most.
This Event Has Passed But…
Grab your copy of Storm Proofing Texas: What Every Property Manager Needs to Know About Property Damage Claims!
Connect with us further: LinkedIn or meet the team.
