Your customers trust you with their roof. Trust us to unlock their insurance payout.
We offer Texas and Oklahoma free case evaluations on insurance claims that have been denied, delayed, or underpaid.
For roofing companies, we provide a dedicated point of contact, and your customers get a world‑class intake experience—so projects move on and are never lost in your pipeline.
Connect a customers WITH US Now
A simple process to ensure we don’t miss a thing and you have what you need for the next steps.
- You identify a blocked job
Denied, delayed, or underpaid claim? Suspect low scope or coverage issue? - Send the customers our way
Send the customer’s estimate, policy, and insurance decision letter our way. If you do not have the policy and insurance decision, please ask the insured to call/text/email us and mention your name/company.
Phone: (210)361‑0070
Email: marzola@stormlex.com - We perform a claim evaluation
We coordinate with you on the damage estimate and speak directly with the insured and review their paperwork to determine if we can recover additional money. If we move forward, our attorneys step in. - You stay in the loop
You’ll have a single point of contact—Makalah, Intake Manager—for quick updates and status checks.
Frequently Asked Questions (FAQs)
Will you contact my customers for me?
We need the insured to contact us directly first (phone, text, or email). Texas law requires that we cannot proceed with a full evaluation until the customers contacts us directly (via text, phone, or email). We will need them to answer certain questions regarding their information and claim.
Do you handle commercial properties?
Yes—apartments, hotels, schools, shopping centers, churches, offices, and more.
What if I only have partial documents?
Send what you have. We’ll guide your customers on anything missing.
How often will I get updates?
You’ll have Makalah as your single point of contact for quick check‑ins. As long as your customer is in the case evaluation phase, you will hear from her regularly. Once your customer becomes our client, we switch to a Client Update Program, in which you will receive a report every month as to where the customer’s case stands in the legal process.